Documentation
Every feature, explained.
What FalconaraTMS does and how your team uses it — from the first load to weekly carrier billing. No sales gloss; this is the same material our own dispatchers work from.
Start here
New to FalconaraTMS? Read these five in order and you'll know your way around the whole platform.
Getting started
What is FalconaraTMS
An AI-native transportation management system for freight dispatching companies — from loadboard to paid invoice.
Quick start: your first day
Log in, set up your company, add your fleet, and run your first load — a 30-minute, step-by-step walkthrough.
Company setup
Branding, notification rules, and company information that flow into every document and email.
Users & permissions
Admin-controlled user management with purpose-built interfaces per role.
Core operations
Load management
Create loads by hand, from clipboard, or from a PDF — with autocomplete, compatibility checks, and financials computed live.
Load lifecycle & statuses
A validated state machine — forward-only transitions, timestamps, and notifications at every step.
Command Center
A three-column drag-and-drop dispatcher board: fleet, action queue, and live intelligence.
Carriers, trucks & drivers
Multi-carrier fleet management with physical specs, compliance data, and per-carrier billing profiles.
Brokers & contacts
A broker book that builds itself — FMCSA lookup, per-region contacts, and reliability history.
Expenses & margins
Track costs by carrier, truck, or load — with AI receipt scanning — and see real margins.
AI suite
FalconAI co-pilot
Ask your TMS anything. FalconAI has live access to your loads, fleet, and broker history.
Smart Paste
Clipboard or screenshot to a filled load form in seconds. No manual entry, no transcription errors.
Document AI (OCR)
Rate confirmations, receipts, and arbitrary freight documents — read by AI, filed automatically.
Load intelligence
A 0–100 score on every load, next-load suggestions per truck, and a negotiation brief before every call.
AI credits & usage
Transparent, metered AI — a monthly allotment per plan, live usage meter, and top-up packs.
Billing & reporting
Dispatcher commissions & payroll
A commission engine with base pay, volume, performance, and efficiency bonuses — computed, not spreadsheeted.
Carrier billing & invoices
Weekly carrier billing with per-truck breakdowns, printable invoices, and one-click document export.
Driver pay & settlements
Pay plans that survive being edited, and a settlement that shows its arithmetic against the expenses actually incurred.
Reports & analytics
Revenue, RPM, deadhead, and margins — by fleet, carrier, truck, driver, and broker, week over week.
Portals & integrations
Driver portal
A mobile web portal drivers sign in to from any phone — no app store, no training.
Carrier portal
Give carrier owners a transparent, read-only window into their fleet's performance and billing.
REST API & MCP server
Every call, documented — a full REST API plus a native MCP server for Claude, Cursor and any AI agent.
Email notifications
Automated, configurable email at every step — for your team, your carriers, and optionally your brokers.
Support
In-app support with AI-assisted answers — help is one click away on every screen.